Return & Exchange

If you have any questions or would like more information about our products, shipping, or exchanges, contact us by email. We will respond within 24 hours or the next business day if applicable. You can also contact us.

Return and exchange policy

We want you to be completely satisfied with your online purchase. If you change your mind for any reason, or the item doesn’t fit you as you wish, we will accept your return. Please note that for inventory and logistics reasons, we do not issue refunds, only credit store or exchange. Your return must meet the following conditions:

– Items must be at regular price.

– The item must be returned within 14 days from the date of the order.

– All items must be returned in their original conditions, unworn, washed, or undamaged, with the labels and tags attached to the products.

By Mail:

Canadian Return:

Return the item, making sure that it matches the conditions listed in the Return Policy, and include the return card.

Contact us by email contact us directly at the bottom of the website under the tab “contact us”. To provide the return instructions and address.

We suggest you opt for a carrier that offers a tracking number. GMPD is not responsible for lost or damaged packages.

Please note that shipping costs are non-refundable and that the shipping costs for a return must be covered by the customer unless it is an error on our part.

For all refused packages that are returned to GMPD, we will deduct the shipping cost from your store credit.

International return

We issue exclusively merchandise credit for international orders. All returned items must be declared as a “Return of Canadian Goods” on the customs declaration. If this mention is forgotten, additional fees may be added. These will be deducted from your merchandise credit.